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Recently
I was given the chance to go the Zebco/Quantum Headquarters in
Tulsa Oklahoma. Chris Littau, a close friend of mine took the time
to give me a tour through the entire Research and Development
Department (R&D). I don’t know exactly what I was expecting, but I
was amazed at the amount of man hours that go into the development
of a new reel. The tour answered so many questions I have had in
the past about the pricing of reels as well as internal
components. There are so few companies that have an actual R&D
Department because so many companies are buying existing
technologies and just putting their name on it. That just isn’t
true with Zebco/Quantum.
As you may know, Zebco/Quantum has a huge line of reels. They make
reels to fit into anyone’s price range and fishing style. While
visiting with other engineers about the projects they are working
on, each one has designed aspects for the reels that make them
better. Each of them works countless hours trying to make their
reels superior to the last. With the introduction of a new line
release mechanism on their lower end reels that will virtually
never wear out to the use of ceramic drag mechanisms that create
the smoothest drag ever.
The new line of Performance Tuned (PT) reels captured my attention
right away. While talking about all the new products and what sets
them apart from the rest, the PT’s stood out. Quantum is using
technology they developed to make this line of reels superior to
any reels on the market. The use of ceramics for the line paw and
drag mechanisms is just one step in building a product that is not
only smooth but more durable as well. They chose to make the bail
wire out of titanium instead of the traditional material. They
also used a magnetic spring to close the bail to insure longer
life. The gears in entire PT line are made of a brass-bronze alloy
material that is much harder than traditional gears. This is
another way they can ensure longer life of the reels. One of the
new technologies that Zebco/Quantum developed is the grease and
oil. The new Hot Sauce oil was developed by Quantum and it gives
their reels superior performance over any other lubrication. The
bearings have new tighter tolerances and combined with special
grease it makes the reel much quieter, smoother and more durable.
The concept for a new reel begins with the engineers, the
Industrial Design Department and the management getting together
and discussing an area of the market that they feel they need to
concentrate on. The Industrial Design Department goes to work and
literally draws the product they believe will fill the need. While
touring the facilities, I was amazed at the countless drawings of
reels. Just like the automotive industry, there are drawings of
futuristic reels but most importantly the reels that are now in
the works. The guys in the art department are extremely talented,
you would think that a computer generated the sketches. Since I
have no talent when it comes to drawing, I was simply amazed at
their work.
The work group gets together and approves the drawings they like
best and then they build a 3-D model of the reel. These models
look like working reels, however they have no internal parts in
them. The engineers get started designing parts for the reel at
this point. With the help of a state of the art computer program,
they build virtual models of the new reel. Sometimes the original
model of the reel is right on but often they have to revise the
shape and size of it to accommodate the working parts. One thing
that amazed me was that all the parts are not made in the same
plant. They decide the material they want the part to be made of
and then they choose who is to make it. They have an in-house
machine shop that builds the first few working models to be
tested. The staff tests the new product to see if the reel meets
their specifications and to know which parts need to be modified
to meet their standards. The engineers design the new parts and
the machine shop builds them to the new specifications. The reels
are again tested to insure that the new designs are correct. This
is a slow and tedious process.
After the reels meet the engineers standards, they are then put to
the test in their test lab. In this lab there is a machine to test
every aspect of a reels working features. A machine depresses the
line release mechanism and then pulls some line out then reels it
back again. This is done 24 hours a day until they discover if it
fits into their specs. Another machine does nothing but reel line
with weight on it non-stop for weeks. They stick the reels in salt
water prior to some of the tests. Another thing they do to insure
the highest quality and durability of a reel is to place it into
an oven and/or a freezer prior to testing. The robotics in this
lab are amazing. They test their reels against the other
manufacturers to insure consumer satisfaction.
Zebco/Quantum then makes several pilot runs of the new product
from the plant that has been chosen to manufacture the reel. Then
they begin the laboratory testing all over again. This is to
guarantee the plant is capable of building the product up the
their high standards. The reels are then field tested by pro
fishermen and guides. Let me tell you, these guys really put them
to the test. They have field testers all over the globe that will
fish them in every imaginable condition. Any reel that stands up
to salt water and catching big reds will stand up to all our bass
fishing needs.
During all this testing the reels aesthetics of the reels are
being finalized. From finish to trim the reels have to meet the
consumers idea of what it should look like if they are going to
spend their hard-earned money into it. Even the box has to be
designed to accommodate the reel and to be pleasing to the eye.
There is no way I can do the tour I took justice. There is so much
going on in that building, I would have to write a book to include
it all. I will say this, I will never complain about the price of
a reel again. So much work goes into the design and testing of new
products.
If you haven’t tried a Zebco/Quantum product lately, you need to.
You can rest assured that their products have been thoroughly
tested. They also have a reel that is perfect for your needs.
Leave a few for seed,
Chris Roberts
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